TERMS OF SERVICES

MyWBT.net is an E-Learning platform provided as-a-service by XPERTEAM. By accessing, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Web site.

XPERTEAM may, without notice to you, at any time revise these Terms of Use and any other information contained in this Web site by updating this posting. XPERTEAM may also make improvements or changes in the products, services, or programs described in this site at any time without notice.

XPERTEAM Responsibilities

  1. XPERTEAM provides standard support for the Purchased Services to you at no additional charge;
  2. Use commercially reasonable efforts to make the purchased services available to you 24 hours a day, 7 days a week, except for: (a) planned maintenance, or (b) any unavailability caused by circumstances beyond our reasonable control. This includes - without limitation - acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving our employees), Internet service provider failures or delays, or denial of service attacks or similar;
  3. Provide the Purchased services in accordance with applicable laws and government regulations;
  4. Not be considered liable or responsible about a customer (and its users) malicious or improper platform usage, including copyright claims, internationally.

Protection of Your Data

  1. We shall maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Your Data;
  2. We shall not modify your Data, unless expressly permitted in writing to our personnel by you, or access your data except to provide the contracted services and prevent or address service or technical problems. Or at your request and, for example, in connection with technical support matters.

Customers Responsibilities

Customers shall:

  1. be responsible for users’ compliance with this Agreement, be responsible for the accuracy, quality and legality of your own data and of the means by which you acquired your Data which has been made available in our software;
  2. use commercially reasonable efforts to prevent unauthorized access to or use of the Services, and notify us promptly of any such unauthorized access or use;
  3. use the WBT LMS services only in accordance with the documentation, and in any case complying with applicable laws and government regulations;
  4. make the WBT LMS services available to anyone other than those users under full customer's responsibility;
  5. not use the services to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights or any other material that WBT LMS considers inappropriate;
  6. not use the WBT LMS services to store or transmit malicious Code;
  7. not interfere with or disrupt the integrity or performance of the services or third-party data contained therein, or attempt to gain unauthorized access to the Services or their related systems or networks.

User ID and Password

  1. No user member should share his/her User ID and Password with others, irrespective of whether the parties are user members. All members should also ensure that they do not knowingly or accidentally share, provide or facilitate unauthorized use of their LMS accounts. All user play an important role in protecting against authorized access to LMS information or materials

WBT LMS platform usage

  1. Deleting users will determine losing their tracking and reporting data.
  2. Users in status "disable" will maintain their tracking and reporting data. You can reactivate your "disabled" users anytime.
  3. If you decide to increase your users availability with a new subscription plan (i.e. switch from a 500 users to 1000 users subscription plan), you'll pay only the pro-rata (proportional quota) related to your payments terms (monthly/yearly).

WBT LMS pricing

Costs matrix and billing policy can change at anytime, under sole XPERTEAM discretion.

SLA

The standard Helpdesk service is provided with the following SLA: blocking problems are resolved within 2 working days, non blocking problems are resolved within 5 working days

Others

  1. XPERTEAM and their partners are authorized to follow-up the LMS administrator via e-mail
  2. Terms and Conditions may change at any time at XPERTEAM sole discretion

PRIVACY

Any information collected by us, relating to an identifiable person, shall be used only in accordance with the procedures and for the purposes that are here acknowledged to the data subject and where the latter, as required by law, has expressly consented.

In handling this information, accuracy and precision shall be met to ensure the integrity and quality of the processed personal data, if you have any question please contact us.

DISCLAIMER OF WARRANTY

USE OF THIS SITE IS AT YOUR SOLE RISK. ALL MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED "AS IS," WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. XPERTEAM EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, XPERTEAM MAKES NO WARRANTY OR GUARANTEE THAT THIS WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES, YOU DO SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

IN NO EVENT WILL XPERTEAM BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEB SITE OR ANY USE OF THIS WEB SITE, OR OF ANY SITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEB SITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF ACME IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.